Policies

Please take a moment to review our policies, and contact us if you have any questions or concerns.

Cancellations At the Old Mission Inn, every guest reservation made is important and special to us. If your travel plans change and you must cancel your reservation before 14 days prior to your arrival, a $30.00 processing fee will be charged to your credit card the room was reserved with.  If you cancel within 14 days of your arrival, a 20% charge of the entire booking will be charged. If you cancel within 72 hours of your stay, you will be charged the entire amount of the booking, unless we are able to re-book the room, then we would only charge the $30.00 processing fee. "No shows' without cancelling, credit cards that hold the room will be charged the full amount of the booking plus credit card fees. Reserving a Room To reserve a room(s) we require a Visa or MasterCard to hold the room. No charges will be applied to the card unless the event of a cancellation or "no shows" occurs. That way you may pay by either cash, check or charge when you arrive. A 3% discount will be given if you pay by cash or check. We are doing away with all previous discounts. This change will give all patrons a discount opportunity. This discount not cannot be used in conjuction with any other discounts. Rates are subject to change. All rates quoted at time of booking are honored even in the event of rate changes.   Rates A 6% Michigan Sales Tax, as well as a 5% Traverse City Convention Visitor’s Bureau (TCCVB) tax, will be added to all rates effective 04-01-2011. Check In and Check Out Times Check in time is 3:00 p.m or later (please call if check in is later than 8:00pm). Check out time is 11:00 a.m. Early check in and late check outs must be arranged ahead of time. Breakfast Breakfast is included in the price of all rooms at the Inn. Breakfast is NOT included with the cabin rental; however, it is available for purchase at the Inn in the main dining area and is payable at the time of service. Breakfast is served between 8:00 – 10:00 a.m. Age Restrictions Due to the intimate nature of the atmosphere and many antiques, children 10 and older are welcome. Not suitable for babies and small children. Children of all ages are welcome at the cabin. All children staying at the Inn or cabin MUST be under supervision of an adult. No Smoking, No Pets And No Candles We ask that you please observe our no smoking, no pet and no candle policies. Smokers may smoke outside using the bonfire pit. We ask that you please not throw your cigarette butts on the ground. We have 5 cats that you may see around the grounds. We also have a no candle burning policy to protect everyone staying at the Inn. As we know candles are very romantic; however, they are a fire hazard. It is also a requirement from our insurance agent. Special Needs Please let us know if you have any special needs prior to your booking. We will make every effort to accommodate your needs to assure you the most comfortable stay possible.

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